Westside Chevrolet in Katy Texas
Called Westside for a truck.Was on my way there but would not make it in time before the palced closed.
I called the sales person and he said that was fine that we could do it Sunday since they are closed on Saturday. I asked are you sure I dont want to lose this truck he said I am sure the keys are in my desk and we are closed on Saturday so no one will sell the truck. I had my bank approval for a truck. Was driving 3 1/2 hours to dealership to sign paperwork.
When I got there I was told the truck was sold and that I had no signed contract....I was driving to get there!!!!!
It was sold by a sister KIA dearlership next door that is open on Saturday.Part of their mission state is "Management will have consistent policies and procedures to ensure our trusted reputation in the community." Trust, consistent policies I dont think so more like sale sale sale and dont care if someone else is on their way.
Monetary Loss: $15.