Chevrolet

We own a 2022 Silverado with 36,000 miles. The engine went bad.

We brought it in for warranty repair to [PERSON_NAME] Chevrolet in [GEOGRAPHIC_DATA] [GEOGRAPHIC_DATA]They told us it met the warranty specifications. Upon removing the engine the dealership told us the engine was not going to be covered under warranty. This after the whole truck was tore apart.

They said we owe $1800 to this point. And another $4800 in labor alone just to re install an engine that would cost an additional amount.

No communication was given that this may not be covered or that we would have a bill.

We have paid $1800 to get our truck returned in pieces with no engine and still need to replace it ourselves.

I drove from the Tampa area to Miami, more than 7 hours, because of traffic. Long story short they sold me a truck without things that were supposed to be installed on that truck.

Yes, I was ready to expedite my trip back to the Tampa area, which by the way took me more than 9 hours because of traffic. But the dealership and Danny the salesperson pretty much just gave me the bums Rush. I did not even get to see my truck until they were ready to shove me off the lot. I don't care what they say that is the truth.

When I did not want to buy all of their extra warranties and so forth, they basically wanted to run me out the door. My vehicle was not detailed as stated by the salesperson Danny, dirt and grease on the inside and the outside of the vehicle. Grease on the carpet inside the vehicle. The vehicle still had patches of that white sticky film they put on to transport vehicles with.

These things are not just made up I have pictures of every single thing I'm talking about here, everything! The wheel locks that they told me could not be taken off because they were pre-installed at the dealership did not even exist on the vehicle. They charged me over $1,700 for things that weren't even on the truck. And to keep me from discovering these things they ran me out the door and down the road.

I never really leave reviews but because I showed up in a pair of shorts and a t-shirt I wore because of my long trip, they looked at me like I was dirt and wanted to brush the dirt off as soon as possible, I thought I should leave one this time. The sales manager gave the okie doke that all was well which it was not, corporate Autonation gave the okie doke that all is well and it was not. No one is returning my calls, everyone has basically stopped talking to me, hoping I just go away... If you do any research whatsoever you will see this is an actual standard practice for AutoNation around the country they have been sued because of it.

They're counting on the little guy just crawling back under his rock. AutoNation and AutoNation in Coral gables, they are thieves, they are liars. They stole from me they overcharged me they lied to me and then stoped communicating with me once that they could drain no more of my blood. What does that sound like to you?

When the dealership and corporate are in cahoots together, there is not a win for the purchaser of a vehicle. I am disgusted and I am ashamed. They took advantage of me because I lived far away and wanted to get back home in the one day that I had taken off of my job to go there. I have all the emails, I have all the text messages, I have all of the communications that we're going on before they stop communicating.

AutoNation Coral gables left a very bad nasty bitter taste in my mouth and a scar my soul... I am very very unhappy and it looks like I will be able to do nothing about it...

I had an incredibly disappointing experience with JN Chevrolet that I feel compelled to share. My vehicle was serviced on November 13, 2024, because the fan under the hood was running loudly and continued even after the car was turned off.

Additionally, the air conditioning wasnt functioning. After a diagnostic, I was told the engine coolant temperature sensor was the issue. I paid $845.61 and was assured that the problem was resolved.

However, less than a week later, the same issues returned, and I had difficulty starting the car. I brought it back on November 19, 2024, but after three days, I was told they couldnt find anything wrong and was instructed to pick it up on November 22.

To my dismay, the same problems reappeared immediately upon returning home, now with the engine light illuminated.

When I tried to address this in November, I was threatened with police involvement and told they would call my military chain of command, yet my vehicle's issues remained unresolved. This treatment was completely unacceptable.

On February 28, 2025, I contacted the service center again and encountered rudeness from a female service representative who informed me I couldn't receive my service invoice without a charge and claimed they had no control over the part that they put in my car, even if it was defective. This lack of accountability is troubling, especially since I paid for a service that did not resolve the issues.

Today, I had to go to another auto shop for the same problem and ended up paying for the repair again.

The new dealership confirmed they were addressing the exact issue that JN Chevrolet claimed to have fixed, which was discussed while the JN service representative was on the phone.

Overall, my experience at JN Chevrolet has been nothing short of frustrating and unprofessional. I would not recommend this dealership to anyone seeking reliable service.

I bought a brand-new 2026 Chevrolet Equinox Activ (0 km) in Brazil, and its been a nightmare due to poor quality and unavailable parts. From the factory, the OnStar module and front camera were not working, and Im still waiting the parts to fix itwith ETA of over three months.

To make matters worse, the battery completely discharged in the first week. The dealer recharged it and claimed it was fine, but two weeks later, it discharged again. Now, there are no replacement batteries available in Brazil, leaving my new car stuck in the garage, unusable.

This is unacceptable for a new vehicle, especially one sold globally. These ongoing issues with electrical systems, missing features, and a complete lack of parts raise serious concerns about the Equinox Activs reliability and Chevrolets supply chain.

Chevrolet/GM needs to address these quality failures and parts shortages urgently.

they did an oil change (they upsell and scam you Patrick is the worst I am sure they didn't do the oil) charged me for something I never asked for didn't give me buy a set of tires get one free or my 20% off I got from chevy Patrick the sales person lied over charged me refused to use mobile one for my car for the sale price I don't think they did an oil change at all I was traveling I went 1K miles my oil was so low it was pinging it was over 1400.00 for oil change and tires ripped off I need someone to get me my money back the manger didn't care the chick that answers won't get you the owner and review on google said they would contact me they didn't I have texts and proof

my cld is bowied im to mad right now