My name is Cindy Tondee and I am contacting you about an issue that I see is unfair on my behalf. In August of 2019 I brought my black Chevrolet Cruze made in 2013 into the Autonation Chevrolet located In Orlando, Florida.

I brought it in because my car was overheating and not holding coolant. I was charged roughly around 500 dollars for the mechanics to fix the issue. Later down the line I went in for an engine diagnostic at my local Pep Boys. I was simply told that my vehicle was still leaking and not holding coolant, so before i went with Pep boys to fix it i called the dealership that I stated earlier in the email to see if they could fix the issue since it was something they supposedly sixed back in August of 2019.

I was told by an advisor that i was under the warranty as long as it was the same issue, which it is. I took my car back to the dealership and i was contacted back by John Mayor stating that i would have to pay roughly 900 dollars for me to be able to get it fixed. What i do not understand is that if I was told that if it was the same thing it would be under the warranty. Which it was, why am i being charged for them to fix something they should have properly fixed the first time.

I came to a conclusion that i should not have to pay 900 dollars for the same thing that is happening. I would highly appreciate it if someone was to get in contact with me about this issue as soon as possible.

Contact Information: 407-690-****

Location: Orlando, Florida

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Chevrolet Reviews

  1. 88 reviews
  2. 37 reviews
  3. 28 reviews
  4. 12 reviews
  5. 5 reviews
Chevrolet reviews