Contact Chevrolet Customer Service
How to Reach a Person at Chevrolet
Verified Contact Information
Toll-Free Number:
-
1-800-222-1020
Customer Service:
-
1-800-458-4165BuyPower Business Card
-
1-877-557-2622GM Extended Family Card
-
1-877-558-8352Web And Mobile Support
Customer Service:
cac@chevrolet.com
General Info:
info@chevrolet.com
Legal:
privacy@gm.com
Privacy Inquiries
Media:
Chevrolet Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Chevrolet Phone Number
1 (800) 222-1020
Average Hold Time
00:02:31
Average Calls duration
4 minutes
Most Popular Chevrolet Email Address
cac@chevrolet.com
Chevrolet Live Agent Availability
12% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
Chevrolet Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Chevrolet Phone Number | 1 (800) 222-1020 |
| Average Hold Time | 00:02:31 |
| Average Calls duration | 4 minutes |
| Most Popular Chevrolet Email Address | cac@chevrolet.com |
| Chevrolet Live Agent Availability | 12% of callers successfully reach a real person |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Chevrolet Customer Service Rating | 3.5 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 61% phone, 39% email |
| Common Reasons for Contact | Product/ service, request for information and staff |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Chevrolet | First and last name, phone number or email |
How to Contact Chevrolet?
Most Popular Number:
(800) 222-1020
| Total calls: 1 705 | Issues resolved: 22 | Last call: Jun 10, 2026 |
Contact Information
Chevrolet Website:
Chevrolet Help Center:
Corporate Office Address:
Chevrolet LLC
P.O. Box 33136
Detroit,
Michigan
48323-5136
United States
Other Info (opening hours):
Hours:
Monday – Friday: 8 a.m. – Midnight (ET)
Saturday: 9 a.m. – Midnight (ET)
Sunday: 11 a.m. – Midnight (ET)
Other Location:
Canada
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Canada
Summary of Chevrolet Customer Service Calls
2.2K
TOTAL
CALLS
CALLS
03:39
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chevrolet?
Product/ Service Question:
- “Warranty question”
- “The manger *** work in the location *** Ocheechobee close to 1-95 his very with client , he talk to me so bad. If he still there I never and all friend I have l' m going to explain that situation how *** treated customers.”
- “Complain”
Request for Information Question:
- “Question about the Trail Blazers truck”
- “To confirm card details”
- “Need help”
Staff Question:
- “Vehicle waiting for service yesterday ongoing problem vehicle still sitting out back. I’m getting pissed and I want my car back.”
- “Not getting communication about vehicle service”
- “Service complaint”
Account Question:
- “Authorization code to change the car”
- “My right have a code on it I'm trying to get off”
- “Expensive price of $380 just to get my radio off LOCKED condition caused by a local repair shop”
Payments and Charges Question:
- “Customer loyalty discount for new vehicle purchase”
- “My 2022 malibu which was bought last September having problems with the turbo. Took it to the dealer and they are charging me over $2700 to fix and this newer car shouldn't have this problem.”
- “Charges incurred for services on my 2015 Chevy Tahoe”
Return/ Replace Question:
- “OIL CHANGE”
- “Mechanic replaced timing chain wrong”
- “I got an oil change now my car is saying there is no oil. It also was over heating.”
Shipping and Delivery Question:
- “Unhappy with the dealership I had the worst salesman ever I’m handicap tried to get the rebate I call them they won’t return my call this is the worst dealership I have ever been”
- “Took in my vehicle to get the a/c repair and did not get fixed but yet I have a $1,800 repair bill. technician seemed to be playing the guessing game at my expense. He changed out 3 different parts out and still not working properly.”
- “Missing part in handle”
Activation/ Cancellation Question:
- “To cancel my hotspot”
- “Cancel insurance extended warranty”
- “Warranty cancellation check”
Website/ Application Question:
- “Car at repair shop and App on phone showing lock”
- “Install a chip. For more power”
- “Installing car seat”
Cards Question:
- “Sd card”
- “Sad card”
- “Does SD card slot work with a SD card with music on it or pictures”
Employment Question:
- “Poor job Fixen my vehicle”
- “Paid for a wheel alignment job 3 times in one month Is December 3rd December 29th January 7th”
Other Question:
- “Pissed”
- “Im having oil pump reading problems and my light is on and it says turn off vehicle”
- “Check recall”
Compare Chevrolet Customer Service To
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Chevrolet