Contact Chevrolet Customer Service
Chevrolet Phone Numbers and Emails
Toll-Free Number:
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(800) 222-1020
Customer Service:
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(800) 458-4165BuyPower Business Card
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(877) 557-2622GM Extended Family Card
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(877) 558-8352Web And Mobile Support
Chevrolet Emails:
Chevrolet Contact Information
Chevrolet Website:
Chevrolet Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 8 a.m. – Midnight (ET)
Saturday: 9 a.m. – Midnight (ET)
Sunday: 11 a.m. – Midnight (ET)
Other Location:
Canada
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Canada
Summary of Chevrolet Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chevrolet Customer Service?
Request for Information Question:
- “Battery status on Bolt EUV”
- “Need help With myChevrolet app”
- “Question about warranty”
Product/ Service Question:
- “Paid for new chevy bolt euv. Car a week overdue and been sitting at 1 location for a week in Jessup, Md. Insurance on past traded in vehicle is due and new car payment to GM is due 9/03/2022. In short, I want my new chevy now as was contractually pro”
- “I want to order a 2023 Camaro Zl1. The dealer will allow me to place the order with the understanding that it will not proceed until they have an allocation. That's fine with me. My only concern is that there might be options that I don't know about.”
- “Vehicle has never worked correctly since I bought it 2021 Trail boss”
Staff Question:
- “Service and tried to over charge”
- Horrible service
- “Service problems”
Payments and Charges Question:
- “Payment”
- “I believe a dealership charge me for free warranty”
- “Rebates”
Return/ Replace Question:
- “Wiper recall. Wipers quit. They are telling me they won't be replaced due to mileage. Very unhappy”
- “Replacement key”
- “I have a 2016 Chevy Silverado Z71 4x4,with only 46,500 miles on it. The only ones that has been under the hood is the dealership. And they told me that my cylinders are rallying.,and that I was going to have to replace them. Have they been many compl”
Shipping and Delivery Question:
- “Enigine size”
- “Motor size and transmission 5.3”
- “Color combination & size 1984 Citation X-II decals”
Activation/ Cancellation Question:
- “Cancel parts order on my Chevy app”
- “To cancel my chevy app and onstar”
- “Cancel wi-fi service on my traverse”
Account Question:
- “Set up my account”
- “Account number”
Cards Question:
- “Does SD card slot work with a SD card with music on it or pictures”
- “I require a PCB card for the dashboard”
Employment Question:
- “Paid for a wheel alignment job 3 times in one month Is December 3rd December 29th January 7th”
Other Question:
- “Problem with my 2022 equinox”
- “Need support to unlock my car”
- “I have a 2022 Chevy spark that I'm still having problems with”
About
Repair, Manager, Car Repair
Car, Warranty, Truck
Pros: Dissatisfied, Nice looking, Help from dealership, Folks at the dealership, Chevrolet
Cons: Poor customer satisfaction, False advertising, Quality and customer service is worst, Poorly made, Gmc corporate office not helpful
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Chevrolet was incorporated in 1911. The company was founded by Elizabeth Kilgore and William C. Durant. At the present time, the corporate headquarters of the company is located in Detroit, Michigan. It is a worldwide famous automobile brand. It was launched by General Motors (GM). Chevrolet offers more than 20 vehicles and many different enhanced versions in the home market. Chevrolet offers a wide choice of vehicles ranging from subcompact cars to medium duty commercial trucks. Among the most famous marques offered by the company are the Silverado pickup, the 2nd best-selling vehicle in the United States, and the Impala, the number one selling car.
Chevrolet is ranked 66 out of 429 in Auto category
USA, Worldwide
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