Chevrolet Phone Numbers and Emails

Toll-Free Number:

  • (800) 222-1020

Customer Service:

  • (800) 458-4165
    BuyPower Business Card
  • (877) 557-2622
    GM Extended Family Card
  • (877) 558-8352
    Web And Mobile Support
  • (866) 635-2349
  • (800) 323-9935
  • (800) 369-5212
  • (800) 235-4646
  • (866) 902-1902
  • (800) 960-3375
  • (866) 465-6700
  • (877) 221-9343

Accounting/ Billing:

  • (800) 284-2271
    GM Financial Account

Legal:

  • (866) 697-7482
    Privacy Inquiries

Chevrolet Emails:

Customer Service
General Info
Legal
Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

Chevrolet Contact Information

Chevrolet Website:

Chevrolet Help Center:

Corporate Office Address:

Chevrolet LLC
P.O. Box 33136
Detroit, Michigan 48323-5136
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8 a.m. – Midnight (ET)

Saturday: 9 a.m. – Midnight (ET)

Sunday: 11 a.m. – Midnight (ET)


Other Location:

Canada

General Motors of Canada Company

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

Canada

Edit Business Info

Customer Service Rating and Reviews

1.5 / 5
Bad
Saed N Lio
I feel I got tricked by a dealer where I bought my car from couple of days ago
1.0

The said they will give me a list of the things that need a recall to bring the car back and they didnt do so,they had me sign a apse that they delivered the car to my house although I picked up ...

Rick S Cqw
Poor service Orr Chevrolet Fort Smith Ar
2.0

Made appointment, dropped off night before and left 3 days for evaluation of two problems. Called day before and they hadnt started told them it was originally set up fir me to wait on it. The mo...

Summary of Chevrolet Customer Service Calls

947 TOTAL
CALLS
02:46 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chevrolet Customer Service?

Request for Information Question:

  • “Battery status on Bolt EUV”
  • “Need help With myChevrolet app”
  • “Question about warranty”

Product/ Service Question:

  • “Paid for new chevy bolt euv. Car a week overdue and been sitting at 1 location for a week in Jessup, Md. Insurance on past traded in vehicle is due and new car payment to GM is due 9/03/2022. In short, I want my new chevy now as was contractually pro”
  • “I want to order a 2023 Camaro Zl1. The dealer will allow me to place the order with the understanding that it will not proceed until they have an allocation. That's fine with me. My only concern is that there might be options that I don't know about.”
  • “Vehicle has never worked correctly since I bought it 2021 Trail boss”

Staff Question:

  • “Service and tried to over charge”
  • Horrible service
  • “Service problems”

Payments and Charges Question:

  • “Payment”
  • “I believe a dealership charge me for free warranty”
  • “Rebates”

Return/ Replace Question:

  • “Wiper recall. Wipers quit. They are telling me they won't be replaced due to mileage. Very unhappy”
  • “Replacement key”
  • “I have a 2016 Chevy Silverado Z71 4x4,with only 46,500 miles on it. The only ones that has been under the hood is the dealership. And they told me that my cylinders are rallying.,and that I was going to have to replace them. Have they been many compl”

Shipping and Delivery Question:

  • “Enigine size”
  • “Motor size and transmission 5.3”
  • “Color combination & size 1984 Citation X-II decals”

Activation/ Cancellation Question:

  • “Cancel parts order on my Chevy app”
  • “To cancel my chevy app and onstar”
  • “Cancel wi-fi service on my traverse”

Account Question:

  • “Set up my account”
  • “Account number”

Cards Question:

  • “Does SD card slot work with a SD card with music on it or pictures”
  • “I require a PCB card for the dashboard”

Employment Question:

  • “Paid for a wheel alignment job 3 times in one month Is December 3rd December 29th January 7th”

Other Question:

  • “Problem with my 2022 equinox”
  • “Need support to unlock my car”
  • “I have a 2022 Chevy spark that I'm still having problems with”

About

Chevrolet Warranty
To read more: https://www.chevrolet.com/owners/warranty
Chevrolet FAQ
To read more: https://www.chevrolet.com/frequently-asked-questions
Top Chevrolet Services

Repair, Manager, Car Repair

Top Chevrolet Products

Car, Warranty, Truck

Chevrolet Pros and Cons

Pros: Dissatisfied, Nice looking, Help from dealership, Folks at the dealership, Chevrolet

Cons: Poor customer satisfaction, False advertising, Quality and customer service is worst, Poorly made, Gmc corporate office not helpful

Related Companies

General Motors, Gm Financial, OnStar, AmeriCredit, GMC

Summary

Chevrolet was incorporated in 1911. The company was founded by Elizabeth Kilgore and William C. Durant. At the present time, the corporate headquarters of the company is located in Detroit, Michigan. It is a worldwide famous automobile brand. It was launched by General Motors (GM). Chevrolet offers more than 20 vehicles and many different enhanced versions in the home market. Chevrolet offers a wide choice of vehicles ranging from subcompact cars to medium duty commercial trucks. Among the most famous marques offered by the company are the Silverado pickup, the 2nd best-selling vehicle in the United States, and the Impala, the number one selling car.

Chevrolet reviews and complaints

Chevrolet is ranked 66 out of 429 in Auto category

Area Served

USA, Worldwide

Payment Methods

MasterCardVISA

Edit Description

Compare Chevrolet To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ford
1209 reviews
2.0
Kia Motors
1723 reviews
2.0
Toyota
865 reviews
2.2
Write a review
Do you have something to say about Chevrolet? What happened? What can we help you with?
Submit review Don't show this popup