New Reviewer

Fighting over reimbursement for warranty reimbursement. 45,000 miles motor blew

Long story short. Stranded 5 days. Rental car to get home (750 Miles) . 2 weeks later returned to get 2019 Silverado. Won't reimburse any gas because don't have original receipts. Have credit card documentation showing pump purchase. Even though didn't get hotel 2 nights and only asked for 2 meals in 7 days having to fight for money. Sent letter to CEO and same response!!!

User's recommendation: Don't purchase Silverado. If you have ANY warranty done get original receipts.

View full review
ID
#3358619 Review #3358619 is a subjective opinion of poster.
Location
Venice, Florida
Loss
$320
Preferred solution
Full refund

Lack of contact

emailed customer service 2 weeks ago and have not heard anything from them about my concern. I guess that I just don't buy any more general motor products even though that is all I have ever bought since I started driving.

User's recommendation: don't buy.

View full review
ID
#3263405 Review #3263405 is a subjective opinion of poster.
Location
Louisville, Kentucky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Lack of response to email

sent an email to pissed consumer almost a week ago and still have not heard anything from chevy. My wife's 2011 equinox was taken in for service and I mentioned about the high oil usage and was told that there was a warranty extension on that to 7.5 years and 125,000 miles. I understand that we are past the 7.5 years but my wife's car has less then 81,000 miles on it. We have have the work done on the engine that they recommended to solve the oil problem but feel that some sort of reimbursement to help out with the 4800.00 cost of the repair would be appropriate. No response from chevy just leads me to believe that customers do not matter to them.

User's recommendation: don't buy an equinox.

View full review
ID
#3244333 Review #3244333 is a subjective opinion of poster.
Location
Louisville, Kentucky
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Completely disappointed with services in uae

Chevrolet - Completely disappointed with services in uae
Chevrolet - Completely disappointed with services in uae
Chevrolet - Completely disappointed with services in uae
Chevrolet - Completely disappointed with services in uae
This is to bring it to your notice that i have tried all the possible ways to get the issue resolved for my vehicle but nothing useful has been done by the GM agencies ober here in UAE Finally with no other option left i am writing an email to GM Motors I have purchased a brand new chevy tahoe LT from al ghandi auto in dubai anf i am facing an issue with my infotenment system which is not resolved and the agency over here says they do not have a solution I cannot write the whole story on an email I dont know how seriously you guys take customers feedbacks or complaints Hope i have some resolution on my issue Your completely dissapointed customer

User's recommendation: After sales service is pathetic.

View full review
ID
#3227803 Review #3227803 is a subjective opinion of poster.
Location
Dubai, Dubai
Preferred solution
Let the company propose a solution
New Reviewer

I will NEVER buy another Chevy product and warn all friends and relatives against them. We went in for the "fix" to our Bolt and can now only charge to 80% This was not enough to get us home from Eu

Update by user Jan 03, 2022

Our 2020 Chevy Bolt was recalled due to the very unlikely possibility of fire. We were told to go to the dealer for a "fix."The "fix" was to permanently limit charging to 80%.

We were able to go from 100% downward on our own. Now, we have no control.As a result we were unable to drive home without stopping from Eugene, OR after charging 3 hours at 220 volts. (Like a home charger.) Eugene is 106 miles from our home!Thus, we basically now have no car to go anywhere since range drops precipitously in the winter. We paid $44,000 for this car a year ago and it is basically worthless for any trip more than 50 miles now!Tired to call Chevy and all their lines are busy.

Dealer told me my our complaint was his second today.This is our second Bolt.

We bought a 2017, the first year they made it, and liked it so much we traded in for a 2020.Now, we are going to trade it in for a Ford Mustang as it has a range of 305 miles. And better, new batteries.

Original review posted by user Jan 03, 2022
Furious about the "fix" to my 2020 Bolt. We now can't even get 106 miles from Eugene Oregon without stopping to charge! I want this "fix" reversed. This is our second Bolt. We have told all our friends and relatives to buy one. I am going to mak

User's recommendation: Don't buy a Chevrolet Bolt or for that matter any Chevy.

View full review
ID
#3226369 Review #3226369 is a subjective opinion of poster.
Location
Portland, Oregon
Loss
$44
Preferred solution
Let the company propose a solution
New Reviewer

Disrespectful salesman and G.M.

The salesman left me a derogatory and inappropriate language voicemail. I wanted to buy the vehicle that they had, but after his treatment and the treatment of the General Manager, I wouldn't buy from them. Also, the salesmen doesn't need to treat potential customers the way he did and leave nasty voicemails. I want someone from Chevrolet to call me back. 810287****

User's recommendation: I wouldn’t recommend this dealer to anyone.

View full review
ID
#3120517 Review #3120517 is a subjective opinion of poster.
Location
Traverse City, Michigan
Preferred solution
Apology
New Reviewer

I called Chevy Corporation wanted to ask a question instead I got everybody else to either knew what I wanted to ask or they just were the wrong people it's amazing how Chevy Corporation does not have

I'm trying to get in touch with Chevy Corporation Chevy Corporation wants me to keep buying their vehicles but nobody wants to answer any questions let's see if I buy another vehicle as I badmouth your company all to *** if you care about my business you care about my money you care about your cars calling this number that got me in contact with everybody but someone from Chevy Corporation I can't wait to start bad-mouthing your corporation so nobody ever by your vehicles again when there's a problem there's no one to talk to

User's recommendation: Don't ever buy these vehicles if they don't want to answer your questions.

View full review
ID
#3094544 Review #3094544 is a subjective opinion of poster.
Location
East Syracuse, New York
Cons
  • Poor service and accountability

Nothing heard!

Wheel info for a 2000 Chevy P12 chassis. EE gad! why this requirement! This is a waste of time. Just get someone to respond to my original message! The company can reach out directly to you and resolve your issue. You can get support and advice from other users that had similar experience. You can fill your review with details and facts to help others make informed decisions in the future. You can help companies to identify problem areas and improve their service. Ready to share? Follow our easy steps to create a review about a business, product or service.
View full review
ID
#3094105 Review #3094105 is a subjective opinion of poster.
Location
Gilbert, Arizona
New Reviewer

No reimbursement for warranty work on 2021 Tahoe

The local dealership didnt offer a loaner vehicle and didnt have a contract with a rental company. We were told to go rent a car and we would be reimbursed. I was only permitted to rent a $30 a day vehicle which was very small. After over $2000 out of my pocket, I am still waiting to be reimbursed 3 months later. They say the ticket was lost and it had to be resubmitted. Absolutely NO customer service!!

User's recommendation: Don’t buy from McClusky in Carrollton, Ky.

View full review
ID
#3089599 Review #3089599 is a subjective opinion of poster.
Location
Fishers, Indiana
Cons
  • Customer service
Loss
$2300
Preferred solution
Reimbursed for out of pocket expenses with interest and/or other form of compensation.

Charged in warranty

Chevrolet - Charged in warranty
I was having problem with engine checklight with my chevy malibu. As i was having warranty of my car. When i went to one of the service dealer . Company charged me 478 where i was having engine warranty.
View full review
ID
#3060811 Review #3060811 is a subjective opinion of poster.
Location
Brampton, Ontario
Loss
$478
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Worst service at Gates Chevy Mishawaka

WORST EXPERIENCE AND SERVICE - I handed them my 2018 Camaro because it was vibrating on low rpm. I left the car on the same day that I got new tires on thinking it was the reason for vibration. I explained the whole situation to them and asked to take notes so that it...
View full review
View full review
ID
#3052734 Review #3052734 is a subjective opinion of poster.
Location
Mishawaka, Indiana
Loss
$1200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Recalls

Explore video interviews
the company doesnt want to honor the recalls stated on kelley blue book. the exact problem wrong with my car its steering issues and its posted on the website kelley blue book page. it is very concerning and could end up fatal

User's recommendation: pay attention to details.

View full review
Featured
ID
#3002404 Review #3002404 is a subjective opinion of poster.
Pros
  • Chevrolet
Cons
  • Quality and customer service is worst
  • Cheap parts
Loss
$2200
Preferred solution
Let the company propose a solution

Pissed as heck

Was told to bring my Volt in on Saturday only to be told to come back on Monday. Drove almost 50 miles one way, Stupid employee. insulting to good customer

User's recommendation: go elsewhere.

View full review
ID
#3000372 Review #3000372 is a subjective opinion of poster.
Location
Malibu, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dishonest

Sold me a car that I cant drive because of my MS I cant control the brakes or gas safety the salesman noticed this on the test drive but I had just had surgery except it to improve it did not. Deal said see how it is in a weet. When back wanted $5000 off price to trade in after I drove 250 miles the car had mileage when I bought it so it was not new.

User's recommendation: Stay away.

View full review
ID
#2997008 Review #2997008 is a subjective opinion of poster.
Loss
$5000
Preferred solution
Deliver product or service ordered

GM -Distributor at Kuwait Complaint

Chevrolet - GM -Distributor at Kuwait Complaint
Chevrolet - GM -Distributor at Kuwait Complaint
I had a problem with my car camera stop working sometimes while it's on reverse for more than a year and last April I left it for 5 days and they said to me it's ok we couldn't find any problem on your camera after that i back to them with a videos for my problem because the camera stop working more 2 days. I left the car again from 7th oct they call me after 10 days inform me you can receive it we couldn't find any problem on your car. d

User's recommendation: don't by GM cars at Kuwait the services is too bad and prices very high.

View full review
ID
#2989230 Review #2989230 is a subjective opinion of poster.
Location
Kuwait City, Al Asimah Governorate