Reviews and Complaints
1.1M CLAIMED LOSSES
608 TOTAL REVIEWS
68.1K PAGE VIEWS
2 ISSUES RESOLVED
Ogden Chevy -Westmont IL profiled me as deadbeat customer
On 12/27/07, I and my friend, Steve, go to Ogden Chevrolet in Westmont, IL to test drive their new 08 Malibu as part of a promotion where they give you a $50 gift card to Ditka's Restaurant just for test driving one of their cars. Well, we go there and are approached by a sales man named Dan. I said that we were both interested in looking at the new 08 Malibu and wanted to test drive one each separately according to the Ditka's promo. He said fine so me and Steve go ahead and test drive the Malibu with Dan, each of us, separately mind you, so we filled the requirement where we both listed to the guy's presentation and drove a vehicle on the open road. Once we finished, we got back to his office and complete the applications for the gift card promo according to the program guidelines. Remember that- I listened to Dan's sales presentation, did the test drive on a new Malibu, took some brochures and filled out the application form the SAME as my friend, Steve, did. NO different right? Well, here's where it gets interesting... For the next 6 weeks through Jan-Feb 08, Steve gets a slew of "Thank You" letters and even phone calls from Dan AND his $50 gift card while ..yep..you guessed it! I GOT NOTHING! Now, my friend Steve, is well off, wealthier than me and living in Darien, IL which is close to this dealership and anyone can run a demographics check to see the median home value there is well over 400K. Well, me on the other hand, I live in a rough and tumble poorer middle class neighborhood farther away in Chicago where well, the median home value is maybe 200K if that. Each of these things can be found by a person's zip code, address etc, it's called demographics data and what underhanded dealerships/stores use to selectively pick and choose what customers they believe can afford a car and make the payments based on where they live, zip code, etc similar to how insurance companies set your rates by where you live, how much crime is in that area, etc. Anyway, you get the picture... Well, I did not get any sort of follow up calls or my card so I got pissed bad and called the dealership on 2/9/08 and complained to their sales manager, Mark. He listened to my story even though I could tell he was running out of patience with my call. When I asked the question on why my friend, Steve, got follow up calls and the gift card after the test drive and I did not, Mark could not give me a straight answer. Instead, all I got was a condescending and pompous attitude like you are not worth my time and leave me alone. He said he was sorry for what happened and when I brought up the selective profiling issue he got angry and said none of his staff would do such an underhanded sales practice. He "promised" me my $50 Ditka's gift card as "compensation" for my troubles and aggravations amd that I would receive it shortly. Well, it's now 2/26/08 and yep..you guessed it again! Still NO card and guess what! Still NOT even a freakin' "I'm Sorry" follow up call or card in the mail. Kinda makes you wonder how when you are walking into a dealership/store that it's really you that the dirty sales man is "sizing up" for a potential sale and their "sales team" picks who they want to help based on demographic data you fill out once you're there! I don't expect any compensation for my aggravations at Ogden Chevrolet. Just my 2 cents worth to rant about how poorly I was treated and yeah, prejudged. PS- I would up buying a new 08 Toyota Camry this weekend when my sister cosigned the loan on the 5 yr lease (she owns her own company). Kinda surpising for a "poor middle class dude" from a bad Chicago neighborhood, huh? Signed... Joe
1998 Chevrolet Venture
I have a 1998 Chevrolet Venture van and the lower intake manifold gasket has went out 4 times, it only has 126,000 miles on it. I have heard that the 3.4 liter engine has been notorious for this problem. I don't think 4 times on an engine with that many miles on it is normal by any means. I think I am entitled to some compensation for a problem that obviously is out of the ordinary. Where does one go to file a grievance for this type of problem? Is asking for compensation legitimate? General Motors knows that this has been a problem so I think it is legitimate.
Shoddy and deceptive repairs
To: Edward Peper, Jr, General Manager Re: Bill Seidle Chevrolet, Clermont Florida Jan 8, 2007 I went to the internet for Bill Seidle and found that I am not alone in my dissatisfaction with the work or lying ways of the employees. A $400 plus repair job cost me $1704.95. I was charged for parts never installed, billed for a core charge and when I requested the old parts, was told it would cost me $25 more. Never received all of the replaced parts, so don't know if they were replaced in whole or piece meal. The U-joint was dropped and I was charged for a new one but the pictures prove it was never replaced. Was told they replaced one of the four caps on it and charged for a new one. The starter worked fine until the day I picked the car up and was told the starter was shot. They had put 3 miles on the truck during the week they had it and it started fine ever time I was there. I say they broke the post off the starter solenoid buy using the super charger to turn the engine over. They said they never replace just a solenoid, only the whole thing. First day was told over the phone, the battery was shot and it needed new tires. I went and retrieved the almost new battery and took it to the place I bought it and it checked out perfect and is still doing fine. The tire have 3/16 tread over the wear bars. I went back and asked for the U-Joint I paid for or my money back and was told they would not talk about me or my truck anymore I could go on and on about the shady dealings and evasive and self protecting answers. I told them one doesn't ask the bank robbers if they robbed a bank !!!!!!! Any comments please feel free to email me @ Cagy2@***.com John Grafton Clermont, Fl. 34711
2000 silverado manifold bolts
I have owned several silverados and every one has had to have manifold bolts replaced, bolts $3.00 dollars labor over $400 and now my driverside manifold rear bolt has broke always the rear. Cheap grade bolts Gm i have a old chevy them bolts i can remove and put back in, your newer models must be made for job security to keep parts & your mechanics working.I owened a Jeff Gordon Monte, S-10, GMC Youkon, several silverados I will never by another GM product your stuff is made of cheap materials and cost more to maintain so why buy them.Also your dealer said he would fix it but did not get me in till the warranty expired.Guess who has to pay.
Can't see dash board on Cobalt
I bought a 2008 Cobalt and when you are driving you can't see the dash board.even with the lights on the only time is at night so you are driving around guessing your speed or see how much gas in in the car there is no way of seeing it only when driving at night I would reamend putting the panel with a white back ground. Or maybe put better lighting so when you turn your lights on you can see the dash board, Thank you for listing my complaint Yours truly Cobalt owner. If I had to do it over I would never had bought this car
Nashua, New Hampshire
Повреждение краски связанное с заводским браком задних дверей и багажника. Раскачка автомобиля во время движения. Низкий уровень масла двигателя хотя до замены 30%. Как я понимаю что сделал ошибку покупая продукцию GM мои проблемы дилер не решает.
User's recommendation: Не покупайте tahoe сервиса нет в России.
Novosibirsk, Novosibirsk Oblast
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