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2018 Suburban lemon

2.3
After attempting to make phone contact for 2 hours and 18 minutes today and now multiple attempts online, it is very clear to me that Chevrolet does not care about me or my vehicle issues! I have a 2018 Premier Suburban that last July 2020 I had to replace not front and back AC $1,500 while still making payments on my vehicle! Now, my vehicle is currently in the shop for a full transmission repair and battery over $5,000 while still making payments!!! This is completely unacceptable and coming from a family that has always bought Chevrolet Im beyond disappointed. With the current economic crisis, raising a family, I am beyond stressed, upset, and devastated!

User's recommendation: DO NOT BUY!!!

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#3268846 Review #3268846 is a subjective opinion of poster.
Location
Falls Church, Virginia
Pros
  • Looks
  • Features
  • Style
Cons
  • Dealing with corporate
  • Unreliable
  • Constantly breaking
Loss
$7
Preferred solution
Let the company propose a solution

Lack of contact

1.0
emailed customer service 2 weeks ago and have not heard anything from them about my concern. I guess that I just don't buy any more general motor products even though that is all I have ever bought since I started driving.

User's recommendation: don't buy.

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#3263405 Review #3263405 is a subjective opinion of poster.
Location
Louisville, Kentucky

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2.1
Chevrolet - Purchase a new camaro
I have been looking to buy a new Camaro since my 2018 Camaro was totaled in November, but I have encountered nothing but aggravation. I have owned Chevy cars my entire life and I am ready to switch to another manufacturer. Your dealership Jimmy Gray Chevrolet told me I...
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#3250989 Review #3250989 is a subjective opinion of poster.
Pros
  • Beautiful car
Cons
  • Poor service and accountability
Loss
$6
Preferred solution
Let the company propose a solution

Rear window problems

Rear window shattered for no reason. I had to replace it out of pocket . Not a happy camper. Defective window should be responsibility of Chevy. Safelite tech told me they have replaced several rear windows for the same reason. Beware
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#3249737 Review #3249737 is a subjective opinion of poster.
Location
Lakewood Township, New Jersey

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Lack of response to email

1.0
sent an email to pissed consumer almost a week ago and still have not heard anything from chevy. My wife's 2011 equinox was taken in for service and I mentioned about the high oil usage and was told that there was a warranty extension on that to 7.5 years and 125,000 miles. I understand that we are past the 7.5 years but my wife's car has less then 81,000 miles on it. We have have the work done on the engine that they recommended to solve the oil problem but feel that some sort of reimbursement to help out with the 4800.00 cost of the repair would be appropriate. No response from chevy just leads me to believe that customers do not matter to them.

User's recommendation: don't buy an equinox.

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#3244333 Review #3244333 is a subjective opinion of poster.
Location
Louisville, Kentucky
Preferred solution
Price reduction
New Reviewer

I will NEVER buy another Chevy product and warn all friends and relatives against them. We went in for the "fix" to our Bolt and can now only charge to 80% This was not enough to get us home from Eu

1.4
Update by user Jan 03, 2022

Our 2020 Chevy Bolt was recalled due to the very unlikely possibility of fire. We were told to go to the dealer for a "fix."The "fix" was to permanently limit charging to 80%.

We were able to go from 100% downward on our own. Now, we have no control.As a result we were unable to drive home without stopping from Eugene, OR after charging 3 hours at 220 volts. (Like a home charger.) Eugene is 106 miles from our home!Thus, we basically now have no car to go anywhere since range drops precipitously in the winter. We paid $44,000 for this car a year ago and it is basically worthless for any trip more than 50 miles now!Tired to call Chevy and all their lines are busy.

Dealer told me my our complaint was his second today.This is our second Bolt.

We bought a 2017, the first year they made it, and liked it so much we traded in for a 2020.Now, we are going to trade it in for a Ford Mustang as it has a range of 305 miles. And better, new batteries.

Original review posted by user Jan 03, 2022
Furious about the "fix" to my 2020 Bolt. We now can't even get 106 miles from Eugene Oregon without stopping to charge! I want this "fix" reversed. This is our second Bolt. We have told all our friends and relatives to buy one. I am going to mak

User's recommendation: Don't buy a Chevrolet Bolt or for that matter any Chevy.

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#3226369 Review #3226369 is a subjective opinion of poster.
Location
Portland, Oregon
Loss
$44
Preferred solution
Let the company propose a solution

Last month I took my 2016 Malibu in for a repair on the stabili track system and I paid over 500.00 dollars. Now I am having problems with my Transmission. The line is leaking and all the Transmission fluid has leaked out. Ever sine I have had this vehicle I been...
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#3221869 Review #3221869 is a subjective opinion of poster.
Location
Gainesville, Georgia
New Reviewer

2.8
Hello, I currently drive a 2014 Chevrolet Impala LTZ, and i have always loved everything about this car. I previously owned a 2008 Impala LTZ and i also loved the car aswell. Recently the power steering has failed on my 2014 Impala, and i have been told that the...
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#3206320 Review #3206320 is a subjective opinion of poster.
Location
Newmarket, Ontario
Pros
  • Affordable cars
Cons
  • Parts are not available if your car breaks
Loss
$5000
Preferred solution
Let the company propose a solution
New Reviewer

Radio USB

Radio works USB shows all songs But will not play any of them Have tried many different USB's They work everywhere else Show content on touchscreen But will not play
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#3195191 Review #3195191 is a subjective opinion of poster.
Location
Sumner, Iowa
Preferred solution
Let the company propose a solution
New Reviewer

Chevy bolt e/v 2020

Recall on battery not holding a charge Something needs to be done. Defeated the purpose of buying this car
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#3188895 Review #3188895 is a subjective opinion of poster.
Location
Springfield, Tennessee

Recall

I took my vehicle in to be serviced for a recall. 8am my car was there, at 6 pm I went to pick up my car because it hasnt been serviced but all the cars that came behind me had been serviced and gone. I believe they didnt service my car because it was a free service. This happened at Lou Bachrodt in Rockford Illinois. How am I to get the recall part done if they do it whenever they feel like it? I need my car and I know a toe link dont take 10 hrs to do. My car is a 2013 Chevy Malibu. I feel that is very Unprofessional of a Chevy dealer representing Chevy. But then again, it couldve been my skin color.
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#3178383 Review #3178383 is a subjective opinion of poster.
Location
Rockford, Illinois
New Reviewer

Terrible service

2021 Chevrolet 3500 dually diesel already had an exhaust manifold put on, been at the garage 3 times for using antifreeze. Joe Holland had my truck for almost 4 weeks to put a head on and after I get it back and start driving it again it is still using antifreeze. I am so frustrated with this new truck and the service I am getting its terrible. Also Joe Holland Chevrolet has to be the worst service department and customer relations that I have ever dealt with.

User's recommendation: Don’t buy at Joe Holland or maybe a Chevrolet.

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#3173587 Review #3173587 is a subjective opinion of poster.
Location
Alexandria, Virginia

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Verified Reviewer New Reviewer

New truck shuts off after 20 min. not allowing us to have our dog in the truck with climate control on.

4.5
We have always traveled with our animals in our vehicles. This new truck doesn't allow us to do that because the truck shuts off after idling for 20 min. We can't have our climate control on if we leave our dog in the truck and that doesn't work. Every Chevrolet (for 40 yrs.) that I have had would allow me to feel my dog was safe in our vehicle, if we stopped somewhere.

User's recommendation: If you travel with animals, check into this if your buying a new vehicle.

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#3166741 Review #3166741 is a subjective opinion of poster.
Location
Panama City Beach, Florida

Adding Stereo

I was wondering if you could help me figure out what Apple Carplay I can add to my 2013 Equinox. It is accessible with Pioneer and is a colored screen currently.
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#3145629 Review #3145629 is a subjective opinion of poster.
Location
Waxhaw, North Carolina

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Title replacement

2006 chevy trailblazer was leased several years ago. My Facility did not receive the title when it was paid for. Please help.
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#3133008 Review #3133008 is a subjective opinion of poster.
Location
Box Elder, Montana
Preferred solution
a vehicle title.