Chevy Equinox LT

I just purchased a 2011 chevy Equinox and was happy with it except that i was told 4 cylinders are better now and basically same as a 6. was driving to an appt when i ran over a piece of metal on the road . it cut my rear right tire and it was not repairable. I searched hi and low for a Michellin tire and noone had them, but they all told me I would need to purchase all 4 tires as the suv is all wheel drive and it would throw the transmission off then i would have more problems. the dealer thought if i had 2 put on the back that it might work to even things out . Half way home from dealership my dah lights came on said "all wheel drive is off".. and the stability light also came on.gthey had me bring it back almost a whole week later (which meant i didnt drive it all week!) and told me i had to get 2 more tires on the front. i did. I asked them to put my old tires in my suv so i could keep them, they said they would so i assumed they did, til i went to get them and they were not there. Now i am 1/2 hr or so away and they closed at 4 and its Saturday. I have to wait til monday and they said maybe they can take me in and reset the computer, and maybe that will work. I am very upset and feel like i have gotten the run around. I was never told when buying this car that i would have to buy all 4 tires if something happens to one. these other problems did not exist until the tires were changed . now i am afraid to drive it . the abs light is on as well. it stutters when i step on the brakes. can you please help me with all this I am so frustrated . I am on a fixed budget and cant afford to keep getting the run around and i need my vehicle! TY. Kathy
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ID
#702524 Review #702524 is a subjective opinion of poster.
Location
Calais, Maine
Product
Chevrolet Car
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Rusty 2013 Silverado

Chevrolet - Rusty 2013 Silverado
2013 chevy silverado, hand washed most of the time, taken care of. Rusting out from underneath me. I took to Heidlebreicht in Romeo, Mi (where i purchased it new). They asked if i took it down dirt roads. I said occasionally, am I not supposed to? With 24,000 miles...
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Featured
ID
#696889 Review #696889 is a subjective opinion of poster.
Location
Metamora, Michigan
Cons
  • Warranty support
Reason of review
Warranty issue
Loss
$3000
Preferred solution
Fix the rust, the truck IS STILL UNDER WARRANTY!

2012 tahoe

Purchased a new 2012 tahoe, along with extended warranty(100,000 mile) I have refused to drive it since day one. The vehicle has a serious steering problem which the dealer refuses to deal with. After complaining 4 times, I took vehicle to dealership, and left it. They still refused to admit there is a problem, and told me never to set foot on their dealership property again. Now at a little less than 3 years old, the dash has started to crack, and break in several areas. This is not what I expect from a $60,000 vehicle. Chevrolet should be held accountable, not only for the quality of the product, but also these dealerships customer service!
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1 comment
#1031670

At about that time, it was considered one of the "10 worst vehicles."

ID
#696682 Review #696682 is a subjective opinion of poster.
Location
Warrensburg, Missouri
Cons
  • Whole experience
  • Craftsmanship
Reason of review
Bad quality
Loss
$60000
Preferred solution
Let the company propose a solution

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New Reviewer

Cheverolet Buyer Beware

Chevrolet - Cheverolet Buyer Beware
Update by user Sep 09, 2015

So after posing here on PissedConsumer.com I received a call from a different department within Chevrolet (General Motors). The gentleman went over all the facts of the "Case" and created a 4th "Case #".

He committed to have someone contact me by last Friday (4 days ago). Once again NOTHING!

Original review posted by user Aug 31, 2015
I bought a brand-new 2012 Chevy Sonic from a dealer in AZ. I bought the car because it was one of only 2 automatic cars that are designed to be two behind a motorhome without a trailer. I have hauled it all over the country and into Mexico with no problems. On our last trip from VA to AZ the transmission burned up with only 27,000 miles. The transmission has always shifted funny. When I took it in for the last oil change at the dealer, they said there was an update to the transmission software to address customer complaints. First trip after the update the transmission burns up. A dealer in AZ rebuilt the transmission. I drove 200 miles and it burns up again stranding us for a 2nd time on our family vacation. We leave it at a Chevrolet dealer in NM to have a new transmission installed. Now GM wants me to fly back to NM from VA to pickup a car that has left me stranded twice and try and drive it 2,000 home. Then try and submit receipts for the air fare only, and they might reimburse me. The car is well within the warranty. When buying a Chevrolet sonic from general motors beware that they will not stand behind the warranty even when it is clearly their mistake.
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2 comments
#1031529

reed457,

Are you having the same problem with the Chevy Sonic or Chevrolet Customer Care? Can you please add some details to your comment?

#1031441

good me too having the same

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Featured
ID
#692281 Review #692281 is a subjective opinion of poster.
Location
Richmond, Virginia
Pros
  • Folks at the dealership
Cons
  • Folks at chevrolet customer care
Reason of review
Poor customer service
Loss
$14000
Preferred solution
Full refund

2015 Chevrolet Equinox Review

2015 equinox, sold as 18 inch chrome clad alumimum wheels. What i got was 18 inch chromed plastic clad to aluminum wheels. $650.00 to purchase one wheel, does not include mounting. So if you upgrade and pay more, Chevy is kind enough to sell you outrageously priced plastic garbage for the wheels on your car.
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ID
#689085 Review #689085 is a subjective opinion of poster.
Location
Des Moines, Iowa

Poor quality in Impala

Hello, I am extremely dissatisfied with the 2009 Chevy Impala that I purchased in February 2011. I've had to dump thousands of dollars into repair of this car from the year I purchased it until now. The sensors keep failing, I had to replace all the actuators in the dash board, my wheel barrings gave out etc. I am highly disappointed with my purchase and will not recommend or purchase another GM model vehicle. They are absolute pieces of ***. I will never purchase another and I would appreciate someone from GM to contact me to discuss. Sincerly, a extremely dissatisfied customer
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ID
#677804 Review #677804 is a subjective opinion of poster.
Location
Chicago, Illinois
Product
Chevrolet Car
Reason of review
Bad quality

Chevrolet Car Review

I wouldike to complain about my 2006 Chevy impala. The transmission is slipping and the car is jumping. My son drove it to college this weekend and now I got yo replace a transmission. Really pissed off. I have read all of the complaints about these cars. Please help me. 864-933-****
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ID
#677496 Review #677496 is a subjective opinion of poster.
Location
Centerville, South Carolina
Product
Chevrolet Car
Reason of review
Bad quality

Chevrolet - Truck Review from Warrenton, Virginia

Traded in a 2002 **** diesel truck for a leased 2015 Silverado. I wanted a 8 cylinder or diesel and was told the 6 cylinder is a strong engine and would meet my towing needs. It can not tow my motorcycle on a open trailer 1000 pounds. It is junk and I am a fool for believing them. I have spoken to Chevrolet corporate twice. They will make there engineers aware of this issue. Will do nothing for me which I new that before I filed the complaint. I am seriously considering to stop payments and let them come get it. Get it out of my driveway and take a credit rating hit along with lost deposit.
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ID
#674255 Review #674255 is a subjective opinion of poster.
Location
Warrenton, Virginia
Product
Chevrolet Truck
Reason of review
Bad quality

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New Reviewer

2013 Chevrolet Cruze Review

Chevy Cruz 2013 had turbo, coil packs plugs and Cadillac converter replaced already! Only has 29000 miles on it. I think we definitely bought a lemon!!! We bought it brand new.
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ID
#672890 Review #672890 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
Reason of review
Bad quality

Chevrolet Car Review

I brought my car to the dealer because it won't start over two weeks ago and have been getting the run around by the service department how do I proceed
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ID
#672674 Review #672674 is a subjective opinion of poster.
Location
Wayne, Pennsylvania
Product
Chevrolet Car
Reason of review
Poor customer service

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New Reviewer

Rusted Cross Member Chevy Tracker

Tried to get GM (Chevy) to take care of rusted cross member. Was told that I am a few years late and that it is on me. This would be close to $1000. Other consumers have complained in regard to the rusting. And Chevy is aware of this issue. Chevrolet issued a bulletin that alerts owners of 1999-**** model year Chevrolet Trackers of the possibility that some of the front suspension crossmember did not receive adequate corrosion protection. If this occurs, may notice steering looseness, vehicle pulls to one side, front end noises (clunk, bang, rattle, etc) vehicle shaking, or steering wheel rotation when shifting from reverse to drive and drive to reverse. Corrosion may progress over time until the front lower control arm bracket separates from the crossmember.. If this condition occurs on your 1999-**** Chevrolet Tracker within 10 years of the date that the vehicle was originally placed in service, or 150,000 miles, whichever occurs first, the condition will be repaired at no charge. This should have been a full recall, not a silent one. Shame on you GM or Chevy whatever your name is. I don't give a hoot how old it is, this needs to be corrected. My children will sue GM or Chevy, whatever your name is. If I die in twisted wreckage, thanks for nothing.
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ID
#666220 Review #666220 is a subjective opinion of poster.
Location
Easton, Pennsylvania
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Have GM pay for the crossmember and installation.
New Reviewer

Oil consumption

We were notified via mail about the Chevrolet oil consumption problem. We started documenting the consumption and after several quarts of oil and a couple months brought our dealership the documentation. The dealership would not accept our documentation and started their own. After a few months it was obvious our Equinox was drinking oil. The dealership replaced the rings. They could not replace additional parts unless the consumption continued. After 6 weeks during a 2 hr road trip I stopped for gas and received a engine warning light. The engine was running hot and disabled the AC. In Florida, a 2 hr drive without AC is VERY hot! We checked the oil and there was NO oil on the stick. Fortunately we were able to purchase oil a block away. It took 3 quarts. We brought the car in the following day for an oil change and notified them of our situation. Although they changed the oil, they stated that since we added oil ourselves the documentation process was voided and had to restart documentation from the beginning. Apparently GM would support the engine repairs IF we had taken the chance and driven home without adding oil and possibly burning up the engine. GM is being very unreasonable regarding gathering the information to support their expense of our engine repairs. If we were in a position to purchase another vehicle we would. JMV - Tarpon Springs
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ID
#663888 Review #663888 is a subjective opinion of poster.
Location
Tarpon Springs, Florida
Cons
  • Poor quality
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Ordered a new E85 Tahoe but got a E10

My boyfriend and I ordered a new E85 Tahoe. The reason why we purchased a E85 is because we are farmers and have shares in an ethanol plant. When we received it we thought we had a E85 and our sales person apologized that it didn't have ethanol in the tank because he knew that is what we ordered. To make a long story short, they stopped making E85 Tahoe, but never got back to us on the change nor did they ask us if it was OK if they gave us a E10. We complained to corporate and they basically told us we are screwed. I find it BS that a company to change our order and not communicate with us. Since when do they get to decide for us how to spend about $70,000. Isn't it funny how the tax payers had to bail their *** out, you would think satisfying the customer would be a main priority.
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ID
#654994 Review #654994 is a subjective opinion of poster.
Location
New Ulm, Minnesota
Reason of review
Order processing issue
Loss
$5000

Paint/Locks & buring oil

I have a 2008 Chevrolet Silverado with 69,000 and my truck has always been parked inside. My paint on both rear quarter panels is rusting. My locks won't unlock or lock and now it is burning oil. My wife's 2008 Tahoe has had the locking mechanisms fixed on 3 separate occasions. I took the truck into a dealership and they told me to go to an autobody shop and get an estimate on the paint. When I got there the owner of the body shop told me that he has repainted a lot of Chevy's with the same issues. He said that it can me repainted, BUT will rust again in a few years, because of the metal that Chevy used on the them is not treated and it will just do the same thing. He said the only way to fix it is to cut out the bad metal, replace it with treated metal and prime and paint it and that is Very expensive and General Motors will not cover it. When I contacted GM they want me to set up a payment assistance plan to fix the thousands of dollars of *** engineering that they sell for $45,000+ . They obviously will not stand behind their products. We will NEVER buy a Chevy product again & I have driven a Chevy all my life!!
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ID
#653106 Review #653106 is a subjective opinion of poster.
Location
Taylorville, Illinois
Cons
  • Poor quality
  • Over priced
Reason of review
Bad quality

Followup on 2007 Equinox in Houston/Sugar Land Texas

I recently posted a comment/issue about a Chevy Equinox and Courtesy Chevrolet. The issues are not about our service advisor Harry Beringer, but about the mechanics who work there. Our relationship with Harry is outstanding, he has helped us with every issue and in my opinion has gone above and beyond. The complaints have ALWAYS been about the "GM Certified Mechanics" who have performed service on our vehicles. What I was most appalled about was the fact that the mechanics would just clean a soaked carpet and not replace it as agreed upon. We also spoke to the Service Manager who said NO Problem we will get it done. When we returned to pick it up it the carpet was "cleaned and you wont be able to tell the difference". Not the answer we expected and certainly NOT good business. Harry has ordered NEW Carpet and promised to have it corrected. My frustration is, as I mentioned, not with my Service Advisor, but with could be best explained as clueless mechanics. We involved GM Corporate who we felt could shine some expertise to assist the Service Department in repairing our vehicle. I should have take it to a local shade tree mechanic who would have had it done quicker, cheaper and completed. In conclusion, I am asking to have the repairs made right.
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ID
#652447 Review #652447 is a subjective opinion of poster.
Location
Sugar Land, Texas
Reason of review
Pricing issue
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