Janice B Vzk

Repair problems

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Took my car to garner and now its running worse now since they repaired it and I dont want to take it back to the same place I would appreciate if I could take it some where else
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Loss:
$1900

Preferred solution: Another dealership to repair my car

Anonymous
map-marker Post Falls, Idaho

Disappointed

I ordered a truck and I waited months and it still hasnt been shipped I continue to get the same answer over and over which is they dont know why they cant give out that information blah blah blah its super irritating Ive been waiting months for my truck and now I dont even know when its going to be shipped
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Anonymous
map-marker Rutherford, New Jersey

Haven’t heard from my rep since Thursday and it’s now the following Wednesday

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Waiting for my representative to get back to me concerning my problem. Talk to her last Thursday and now its the following Wednesday to see if I can get some sort of refund. Left a message this morning. Still waiting. Im going to be patient but not for ever. Im not very happy
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User's recommendation: Stay on top of your concern.

Dawnmarie Hwt
map-marker Foley, Alabama

Transmission questions

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How do I check the fluid on my 2016 chevy silverado 1500 z71 8 speed transmission. Need help due to broke down
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Lisa B Hxl

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Verified Reviewer
| map-marker Foley, Alabama

Factory defect's

The gear shift color bottom does not work (Links in gear) KeysCome out of the ignition without the engine running Power steering pump
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User's recommendation: Look on line

Anonymous
map-marker Kerman, California

Catalic converter

we have been trying to buy a catalic converter for over two weeks and are bieng told there is none available i thought you had great service what happened to it this is our harvest season and a vehicle is very necessary, i have owned chevys for over 50 years maybe its time to switch this is for a 2019 chevy c 1500 crew cab
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Gary G Wej

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Verified Reviewer

Multi recalls and continued problems unresolved

We own multiple Chevrolet vehicles, and have had literally dozens of them over the years. Our 2021 Tahoe high country has been nothing but problems and continues recalls. The power running boards work intermittently and dealers can't correct this problem. My wife who drives this vehicle has about had it with the car. It has 13000 miles on it, and she wants me to trade it despite loving the car if it were a typical Chevrolet we've enjoyed year after year. Bottom line is, we're looking long and hard at the ford line. This is just wrong to spend $80,000 on a vehicle and have these problems. My
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Pros:
  • Folks at the dealership

Preferred solution: Let the company propose a solution

User's recommendation: Shop around

Timothy S Bll

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richland, Pennsylvania

Airbag problem

Airbag light is on the vehicle is at the dealership. They have had my vehicle for 2 weeks and cant tell me when it will be fixed!Then they tell me they have no loaner vehicles so now Im without a truck
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Preferred solution: Let the company propose a solution

User's recommendation: Don’t buy

Valerie B Ghq
map-marker Suitland, Maryland

Customer complaint

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I called July 1, 2021 and made an appointment to bring my car in and fix the problems . Car cutting off. I arrived 7:30a.m. on July 2, 2021, checked my car in and was told I would a call before 12 noon letting me know the issue and the cost. When 12 noon came, no call, I called the business back at 12:30p.m. and my advisor wasn't available. Went to Ourisman to pick up car and the key was lost. Help! PITIFUL SERVICE
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Pros:
  • Nice people
Cons:
  • Poor service and accountability

Preferred solution: Free service, a written apology and a discount or future service

User's recommendation: Never go to Ourisman Chevrolet Branch Ave. Temple Hills, Md.

Anonymous
map-marker Hampton, Virginia

2021 Chevrolet Silverado

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Hi my name is Darrick Jones I recently purchased a 2021 Silverado. I have now had to put the truck in the shop twice for lifter failure. The Silverado currently has 6700 miles on it. I am a combat veteran who served during the Gulf War. This truck has really put me in a depressed mood that Ive had to seek counseling for. I appreciate the loaner vehicle but its not mine. Whenever it gets out of the shop Im to nervous to drive it out of town in fear that it will break down with my family and leave us stranded like it did in town and have to wait in the scorching heat for a tow truck to pick us up. Can you please replace the current motor with a new motor or replace the truck?
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User's recommendation: Review problems

Anonymous
map-marker Lexington, North Carolina

Let them no my truck just hit 461577 Original miles

I want to let the world know that my 2000 Chevy Silverado 1500 just turned 460,000 original miles.This engine is amazing still runs like a champ hit the gas nothing will take off Im very impressed thank you Very much
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Anonymous
map-marker Chula Vista, California

Dealership

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Please direct me to the right contact. I took my 2013 Chev Malibu to *** chevrolet due to my service stabilitrak light being on. This would be the 3rd or 4th time Senon part have been replaced (free). But this new dealership is charing me $185 to find the problem, $790 for parts/labor. My car is still at the shop parts will take two days to get. I am without a car from June 29 thru July 1. I am told my vehicle is too old and do not qualify for me getting a loaned. I believe I am being overcharged for this service.
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User's recommendation: Customers beware, prices are inflated and time will be wasted (waiting for your car repaired).

2 comments
Guest

Lol @ 2013

Guest
reply icon Replying to comment of Guest-2030649

How is that funny when you drive a 1993?

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Anonymous
map-marker Taunton, Massachusetts

Unhappy

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Still very unhappy call customer service last weds never heard back called mom was told Id hear from some one with in 48 hrs NOTHING !!!!!! So unhappy with Chevy
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1 comment
Guest

No response costume Care

Anonymous
map-marker New Castle, Pennsylvania

2019 Malibu problems

My car has been in the shop numerous times and they never can fix the problem.It is currently in there again and has been for the past 2 weeks.First oxygen sensor then airflow sensor replacement then another sensor then camshaft cover replacement and engine light still on and its stalling.Im beyond frustrated its now a joke.I honestly dont think they know whats wrong with it
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User's recommendation: Don’t buy a chevy

Joe M Ahk

Not HAPPY with customer service

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No one seems to help me with my problem. I was assigned an advisory that never answers her calls. This is the California advisory named Amanda. My case 9-67********.
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Loss:
$4600

Preferred solution: My transmission problem resolved.

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