We purchased a new 2017 Chevy Cruz. We have had a odor that leaves us with runny eyes burning nose and throat and lungs hurt so bad.
Had our car in the shop for the 4th time. Picked it up got less that 30 miles down the road it is not fixed. They claim that corporate told them to put a odor kit on it. Guess what?
It is still there. Called Corporate she sent me back to the service dept. Service man said then we will have to replace the evaoirator coil! Why did they not replace it instead of putting a odor shield on it?
Now they have to take our car back again after the part comes in because they have to tear the dash out. Why did they not replace it to begin with? We need guidience? Anyone Help?
Chevy seems like lets sugar coat it and they will go away.
Do we need to hire an attorney? Please help
Reason of review: Damaged or defective.
Monetary Loss: $19000.
Preferred solution: Full refund.
I didn't like: Being lied to.