Chevrolet
Reviews and Complaints
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Verified ReviewerAbout my gas
Not happy with the justification from GM
User's recommendation: Make sure you buy from a company that’ll back up the product and get you on the road when you need it
Problems with my car
Timing belt
Preferred solution: Help with my timing belt
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Verified ReviewerStill waiting to get features
- Don not give you what you paid for
Preferred solution: Price reduction
User's recommendation: Don’t accept your vehicle with missing features
I am rating them 0
User's recommendation: Dont buy chevy or GM
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Verified Reviewer2018 colorado
i bought a 2018 colorado, brand new in october of 2018. started having tranmission issues shortly after.
took it to dealer. was told that the transmission fluid needed to be replaced with a different transmission fluid. which tells me that the wrong tranmission fluid was put in at the factory. but the service manager at the dealership said that the fluid that was put in at the factory wes the correct fluid but to correct the problem they had to put a different fluid in.
at the end of the day, as far as im concerned, the wrong fluid was put in at the factory. truck ran good for awhile, started acting up. took it back to the dealer. again, was told that the fluid needed to be replaced with a different fluid.
ran good for about 6 or 7 weeks. now its worse than before.back to the dealer tomorrow. have looked into the pa. lemon law.
this vehicle and problem definetly falls within the guidelines of the law. will be providing a copy of this to the dealer service center tomoRrow.
Preferred solution: well according to pa lemon law, i may be entitled to a vehicle replacement vehicle or a refund.
User's recommendation: be cautious of colorados
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Verified ReviewerExceptionally poor service
We learned soon after buying our Chevrolet Volt never to go to the Putnam dealer in Burlingame California. But we had no choice when the charger port stopped communicating with the car and we couldn't charge the battery except by driving on gas in mountain mode.
No non Chevrolet auto shops can deal with the Volt software. Dropped off the car Monday 715am by appointment paid for a $450 diagnostic and heard nothing back all day. Repeated calls to them are answered by a live person but immediately routed to a full voicemail. After frustrations finally convinced the guy answering to let me talk to someone who then said we needed a $500 software update.
Of course they did not start any work saying they needed our approval which they did not try to contact us to get and now it was too late in the day. Next day again heard nothing and same run around with the phone. I can hear groups of people laughing in the background before they switch me to the dreaded full voicemail box again. Two days without a car, no courtesy cars available which isn't surprising at a place with no courtesy.
Basically I can't take it anymore- I'm abandoning the car and riding my bike and train to work. Hate them will never buy a car sold by Chevrolet dealership again!!!
By the way I also had a failed appointment first at the dealer in Redwood City, I arrived and they said they can't do the software work (that I booked) after all on a Friday as the head office support isn't reliable on Fridays.Fridays.That dealer is in the middle of nowhere and also with no courtesy cars, shuttles or transit near.
- Can buy cars
- Terrible service
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid buying a car from Chevrolet in the California Bay Area Peninsula
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Verified ReviewerTrying to help my dying friend
I don't really know what to say, but I have to say something. My friend Matt has terminal cancer and it kills me knowing I can't do anything to make his final days better.
I talked to him the other day and he was very upset because he's on a list to buy a new corvette and he might not live long enough to get it. He's not a rich man. He owns a restaurant in Chowchilla California. He wasn't born into money and worked hard his whole life.
He saved up his money and decided he wanted his final car to be a new corvette. This was one of the few things to put a smile on his face. He goes through chemotharapy every 2 weeks. It's really hard the first week.
The second week gets a bit better but then he has to do it all over again...for the rest of his short life. I'm not asking for any handouts. I just want him to have his last wish. I know this won't make him live longer.
I just want to see that look on his face starting that dream car. I'm asking you to bump him up the waiting list so he can buy this car. I also don't expect you to believe my story. I would want to verify it.
His name is Matthew Zimmer. His phone number is 559-223-****. He has 2 forms of cancer. Colon cancer and pancreatic cancer.
I don't know how much longer he has but I know that car will let him leave with a feeling of accomplishment. I'm reaching out to the heartbeat of America to put a little rev and happiness in his last heartbeat.
Preferred solution: Deliver product or service ordered
Sad card
- Dr card
- Prices to high
Preferred solution: Price reduction
User's recommendation: Have a good phone number
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Verified Reviewer | Jackson, AlabamaAir conditioner broke
Find original dealership
No paper copy owners manual
User's recommendation: Buy something else
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cleveland, OhioVehicle not built properly
I order my vehicle which is a redline traverse February 14. 2022.
My vehicle shipped to the dealership on April 8, 2022. I was very nervous that my vehicle was built so quickly and was ready for pickup so soon. The first issue I noticed after three weeks was some noise coming from the motor when the vehicle is running. The second issue, once the vehicle is turned off from running you can here and feel parts adjust underneath the vehicle and sounds like the vents are adjusting as well.
Also, when the stop and start feature is activated at a stop, you hear a noise when it kicks on. Over the holiday, I went to vacuum my vehicle out. Upon doing so, I noticed the carpet was not completely ran throughout my vehicle. I had my vehicle in reverse and noticed I do not have the beep alert on my vehicle when backing my vehicle up.
Lord only knows what else I haven't discovered at this point. This is a product that Chevrolet is selling to people that cost over 50 000.
- Nice vehicle
- Total lack of quality
User's recommendation: My recommendation for anyone purchasing a new vehicle make sure you you do a tral thorough check before signing any paperwork.
Starters and labor
I am Monica Gopysingh informing .In 2019, I bought a Chevrolet Traverse SUV year 2014 from Fred Bean dealer in Easton Pennsylvania. The SUV Chevrolet started to break down in the middle of the street and the engine light goes on.I took the suv to many auto repair shop 2 of the dealers repair shop were Chevrolet dealers Florida your dealership says its the battery I told him my battery is good he insisted its the battery he changed the battery with a new one ,I show him the engine light is still on ,he says it will go off .the engine light did go off.The other Chevrolet dealer in Phillipsburg Rossi Chevrolet They wanted thousands of dollars, and they can't guarantee I took my SUV to many repair shops.
I couldn't work for years because my car was unable to work. I lost my company/job. I couldn't pay my bills.My bills got large and large because I couldn't pay my bills I always pay my bills in time. But this time I couldn't pay my bills.
I lived presently on my SSI. I am taking it to another repair shop.
There is many more things happened I need your help.I am mentally and physically ill I am a single senior citizen I used my suv for my medical health shopping etc. Thank you.
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